Tutorials

How to Fix Cannot Import Photos to the Camera Roll?

2019-01-07 1009399 Posted by 3uTools

V2.31 has been released with support to import photos to iOS 12.1 or later. A new tool “PicTools” is compatible with iOS 9 or later. It means when you import photos to iOS 9 or later devices, you may need to install PicTools to allow 3uTools to access to your device.

 

How to Fix Cannot Import Photos to the Camera Roll?


If you already launch PicTools, but photos import has not begun, please keep reading to fix it.


1. When you open the PicTools app for the first time, the system will remind you “PicTools Would Like to Access Your Photos”, Select “OK”to allow the app to access the photos in the iDevice.

 

How to Fix Cannot Import Photos to the Camera Roll?


2. If you have accidentally selected "Don't Allow" at the first time, please modify the photo access at the Settings of your iDevice.


Open Setting in the iDevice, find "PicTools" from the list, click into Photos and allow Read and Write photos access.

 

How to Fix Cannot Import Photos to the Camera Roll?How to Fix Cannot Import Photos to the Camera Roll?

 

3. Please swipe up to close the PicTools and reopen it.

 

Please don’t unplug your iDevice or close PicTools while importing photos, just wait till the import is completed.


How to Fix Cannot Import Photos to the Camera Roll?


How to Fix Cannot Import Photos to the Camera Roll?


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